Solutions
Find the page written for your operation.
These are not one page with the words changed. Each describes a different business, because a credit hire operator and a repair network have almost nothing in common except that both are called claims software.
Accident management companies
Hire, storage, recovery, engineering and repairs on one claim — and recovery of the charges at the end of it.
Credit hire operators
Where your margin is decided months after the vehicle comes back, by what you can show about the hire.
Claims management companies
Liability with its basis and source, settlement, and a file that stands up to a regulator.
Vehicle replacement providers
Deployment, duration and compliance — and telling soft demand apart from vehicles stuck in a workshop.
Engineering operations
Instruction in, report out, and an end to being chased for something you already sent.
Repair networks
Estimate, authorised and final cost kept apart — because the gap between them is where the margin goes.
Multi-branch operations
Teams, branches and visibility, so the group report is a query rather than a monthly reconciliation.
If none of these fits
Most operations are a combination — an accident management company that also runs its own fleet, or a credit hire firm that took on a repair network. Read whichever is closest and tell us where it is wrong; that conversation is more useful than a page we could have written for a category of one.
Bring your own process and we will follow it.
Forty-five minutes against a real claim type of yours, not a scripted tour.